Support
We strive to make our products as user-friendly as possible, to save you time and ensure that you have a pleasant experience.
We know that you will need help from time to time and have provided the means for you to get the help you need. Please check our Frequently Asked Questions.
Product support features included in our add-in products include:
- HTML Help system (click on the "J" in the right corner of any component dialog box);
- "What's This" feature that explains each text field on a component dialog box when the "?" icon is dragged over a field;
- Component "How to Use" pages, with examples, on our web site;
- Product FAQ pages;
- Email technical support.
- Technical Support via Email:
If you need technical support for one of our products, please check the FAQ page for that product first. If your problem isn't addressed there, please fill out a Technical Support Request Form. In most cases, support questions will be addressed within 24 hours of receipt.
- Technical Support Hours:
9:00am to 5:00pm Central Time, Monday through Friday
- Technical Support Fax: (712) 545-4113
- A Microsoft-designated FrontPage MVP (Most Valuable Professional from 1998 to 2002) is on our technical staff to give our FrontPage-using customers experienced technical support.
Revised: 03/15/2006